Terms of Service

Last updated: 24 May 2026 · Governing law: Republic of South Africa

These Terms of Service ("Terms") govern your use of The Recruitment Directory (the "Service") at therecruitmentdirectory.co.za. By accessing the Service, registering an agency listing, or sending an enquiry through the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Who we are

The Recruitment Directory is operated from South Africa. The current operator details, including registered company name and CIPC registration number, are listed in the footer of every page. For any contractual or legal correspondence, please use the contact channels on our Contact page.

2. What the Service does

The Service is a curated directory of recruiters operating in South Africa. We provide:

• A profile listing for each verified recruiter, showing its specialties, locations served, contact details, and bio.
• A way for employers and candidates to find and contact recruiters that fit their needs.
• A subscription model for agencies (Free, Standard, Premium) governing the breadth of their profile and placement in search results.

We are not ourselves a recruiter. We do not place candidates, manage hiring processes, or assume any responsibility for outcomes between agencies, employers, or candidates.

3. Agency obligations

If you register your recruiter on the Service, you confirm and undertake that:

• You are authorised to register the agency in question, and the contact and credentialing information you provide is accurate.
• Your agency complies with all South African laws applicable to private employment agencies, including (where applicable) registration under the Employment Services Act, APSO membership claims (only if true), and the Labour Relations Act.
• You will not use the Service to spam employers or candidates, scrape candidate data, or solicit fees from candidates in a manner inconsistent with industry norms.
• You acknowledge that any "Verified" badge displayed on your profile reflects our internal review only; it is not a guarantee of agency performance and may be revoked at our discretion if issues come to light.
• You will respond to enquiries received through the Service in good faith and within a reasonable time.

4. Visitor obligations (employers, candidates, public)

If you use the Service to browse agencies, send enquiries, or contact us, you agree to:

• Provide truthful information in enquiries and contact messages.
• Not use automated tools (bots, scrapers, crawlers other than well-behaved search-engine indexers) to access the Service.
• Not impersonate any other person or send harassing, fraudulent, or defamatory messages through the Service.
• Acknowledge that the introduction or relationship that follows between you and an agency is solely between you and that agency.

5. Subscription, payment, and refunds

Pricing tiers ("Starter" at R0/month forever, "Professional" at R199/month, "Premium Featured" at R599/month) are described on the Get listed page. Plans are billed in South African Rand by EFT (bank transfer). The free Starter plan requires no payment and converts to a paid plan only with your explicit selection. Paid plans are activated only once we confirm receipt of your EFT payment, usually within one business day.

Refunds are available within 7 days of the first paid charge, prorated to the unused portion of the billing cycle. After 7 days, paid plans are non-refundable for the current cycle but may be cancelled to prevent further billing. Cancellation does not entitle you to a refund of past charges.

6. Account suspension and termination

We may suspend or terminate any agency profile that, in our sole reasonable judgment, breaches these Terms, misrepresents itself, fails verification, or generates a credible volume of complaints. Where possible we will provide notice and an opportunity to address the issue before suspension. Suspension or termination does not entitle the agency to a refund of any subscription fees already paid for the affected period unless required by law.

You may close your agency listing at any time by contacting us or using the in-dashboard close-account flow. Closure is final and the listing is removed from public view immediately; underlying personal data is handled per our Privacy Policy.

7. Intellectual property

The Service, including its design, layout, software, and the curation of agency listings, is the property of the operator. Agency-supplied content (logos, descriptions, contact details) remains the property of the supplying agency, but by submitting it you grant us a non-exclusive licence to display it on the Service and in marketing material promoting the Service.

8. Disclaimers and limitation of liability

The Service is provided "as is". We do our best to verify each recruiter, but we do not warrant the suitability, professionalism, or success of any agency for any specific role or candidate. The Service is an introduction layer; the contractual relationship for any placement is exclusively between the agency and its client/candidate.

To the maximum extent permitted by South African law, our aggregate liability to any party for any claim arising from use of the Service is capped at the amount that party (if any) paid us in subscription fees in the 6 months preceding the claim. We are not liable for indirect, consequential, or special damages, or for loss of profit or business opportunity.

9. Changes to these Terms

We may amend these Terms from time to time. Material changes will be communicated by email to registered agencies and by a banner on the home page for at least 30 days. Continued use of the Service after the effective date of a change constitutes acceptance of the amended Terms.

10. Governing law and dispute resolution

These Terms are governed by the laws of the Republic of South Africa. Any dispute arising from these Terms or use of the Service that cannot be resolved through good-faith negotiation will be submitted to the exclusive jurisdiction of the High Court of South Africa, Gauteng Division, Johannesburg.

11. Contact

Questions about these Terms? Reach us via the Contact page or by emailing admin@giveandgrow.co.za.